Returns & Exchanges
At HER+, we want you to love every piece you wear, but if something isn't quite right, we offer easy returns and exchanges within 30 days of delivery. All items must be in their original condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn items in their original packaging and include the printed return slip provided by our portal.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our quality team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.